Cycle NC offers the option to purchase Trip Cancellation Protection for the 2023 Mountain Ride. The Trip Cancellation Protection covers all monetary purchases made at any time during the registration process for the 2023 Mountain Ride but only covers expenses made directly to Cycle NC. It does not cover expenses such as flight reservations, car rentals, third party vendor services, etc. nor does it cover expenses paid for using credit from a previous Cycle NC event. It is only valid for the 2023 Cycle NC Mountain Ride and cannot be refunded or transferred to another participant.
The CNC Mountain Ride Trip Cancellation Protection may be purchased at the time of registration or added to an existing registration at a later date. If purchased during registration, CNC Mountain Ride Trip Cancellation Protection costs $50. If added to an existing registration at a later date, the CNC Mountain Ride Trip Cancellation Protection will cost $75.
If you purchase the Cancellation Protection and find yourself unable to attend the 2023 Mountain Ride for any reason, you have until 5pm EST on Friday, July 21 to send written notification of your need to cancel to the CNC office and receive a cash refund. Those who submit a written notification after that time will receive a refund in the form of credit. The credit will only be for the registration fee and not for any additional items purchased such as parking passes, meals, merchandise, etc. The credit will be good for one year after the issue date. No cash or credit refund will be issued for written notifications received after5pm EST on Thursday, August 3. Cancellation notifications can be e-mailed to firstname.lastname@example.org. Jerseys and additional event shirts will only be refunded for those cancellation notifications received on or before May 31. Jerseys and additional event shirts for those that cancel after May 31 will be sent to the address in your registration profile. All cash refunds will be issued in the form of a check and will be mailed no later than one month after the completion of the event. Refund will not include the money spent to purchase the Trip Cancellation Protection nor any handling fees or expenses paid for using credit from a previous Cycle NC event.